Jim Sterling versus Gearbox.
https://www.youtube.com/watch?v=eG1q3X3HxeA
Yes, Colonial Marines wasn't a good game at all. But it also takes two parties to start a fight and one of those parties is the most insessant, petulant, crutch-bearing, vindicative, bile-spewing cavedweller known to mankind. And no, I'm not talking about the evil gamesindustry 'that's only after our money'.
Because of course they're after our money. They're not a charity. Where it goes wrong in the industry is the fact that a codemonkey is put on a pedastal because he successfully strung lines of code together and called it something cool. Whisper 'Todd Howard' on some nerd-com and several bystanders will suffer from explosive hard ons. That's a simple fact.
What I miss in this whole discussion is consumer-responsibility. If you take someone who tries to get you to pull your wallet on face value, the problem lies with you, not with the seller. If you pre-order without even knowing what the company behind what you preordered is doing, the problem lies with you. If you throw money at Gearbox because Randy Pitchford, the problem lies with you. In general, if you throw money around like a moron, then in general the problem lies with you.
Randy Pitchford is a product of a culture that was created by it's consumers and not the other way around. He did not create us. But he does clearly understand his fanbase and continuously shows his fanbase that he owns them. I respect that audacity. I even have a commando in Borderlands I called Randy and pretend that all the raiders Randy kills in my game are the people that blindly keep on throwing money at him.
No one was betrayed with Colonial Marines. All those day one people crying (many going so far as to threaten the lives of the people in Pitchford's personal family) didn't do one important thing; wait and see.
It doesn't matter how big a fan of Aliens that you are. No one cares except you. It doesn't matter what a salesman tells you. No one cares except you. While I do believe that the quality of triple-A games needs to be higher, become leaner on DLC while the game itself becomes feature- and contentcomplete, at least 90% of the responsibility lies with the buyer.
How many people swear they won't buy EA games? Oddly enough, DA:I broke sales-records. Hmmm...