Coffin Conundrum

12/21/07 - 1st Call

12/28/07 - 2nd Call

01/03/08 - 3rd Call

01/11/08 - 4th Call

01/18/08 - 5th Call

Guess what?  STILL NO COFFIN to ship my broken Elite back for repairs.

During call #3, I was promised that someone would call me in 24-48 hours.  No call.

During call #4, I was told that someone would call in 3-5 days.  No call.

Now, during call #5, after I had been on hold for over an hour, I'm told that the "Supervisor" who "owns" my account, will be calling in 24-48 hours.

I'm not holding my breath.  The only positive thing to come out of this call, was that I have the "Supervisor's" name.  If he even exists!

If I don't hear from someone by Wednesday of next week, I'm going to start calling them on a daily basis, hell, maybe even an hourly basis.

Desperately searching around the net for Xbox or Microshaft Executive Customer Service phone numbers.

Sis, you were a life saver.  Thanks!