Jrod
Shared on Tue, 04/04/2006 - 16:05So I have been working the help desk for a pretty large, well known company for the past several months and I have come to the realization that I dont like it. I love the company and everything, but the job itself sucks. Basically as helpdesk you are a glorified secretary and can sometime solve an issue over the phone. The rest to take their number and nature of the problem and pass it on. Which in turn makes it look like you are the one with the issue... End users bitch at me and so I have to nag at the techs and the analysts and makes me look like the asshole. "Dont shoot the messenger." It is also a depressing job, you never hear about how wonderful things are, just that this shit doesnt work and I want it to work now. As soon as another position comes up that I can put in for I will. Helpdesk is pretty boring, just sit and wait for people to call and bitch. I have been given projects at times, but you can never get involved in them because you are contantly interupted. I know the IT industry is far from glamoris, but I didnt go to school for all that time to sit and do help desk and reset passwords all day.
Man there are times I wish I didnt know all I do know (STOP COMING TO ME WITH YOUR DAMN COMPUTER PROBLEMS....) Sounds really bad but that goes out to my friends and family. I am the ONLY one in my family, Im talking extended family too, that knows jack about computers. I have a ton of cousins, lots of aunt and uncles, none of them know anything. Most of the cousins are teenagers, but hell I was fixing crap when I was a teenager and with the stuff they have access to now, they should be teachig me. I dont mind fixing something every now and then, but when I go to a family function and I know that I am going to spend the whole time fixing a computer, not fun!
God I hope none of my family read this.
Man there are times I wish I didnt know all I do know (STOP COMING TO ME WITH YOUR DAMN COMPUTER PROBLEMS....) Sounds really bad but that goes out to my friends and family. I am the ONLY one in my family, Im talking extended family too, that knows jack about computers. I have a ton of cousins, lots of aunt and uncles, none of them know anything. Most of the cousins are teenagers, but hell I was fixing crap when I was a teenager and with the stuff they have access to now, they should be teachig me. I dont mind fixing something every now and then, but when I go to a family function and I know that I am going to spend the whole time fixing a computer, not fun!
God I hope none of my family read this.
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Comments
Submitted by TANK on Tue, 04/04/2006 - 16:14
Submitted by Jrod on Tue, 04/04/2006 - 16:37