The Killing Time Trilogy is Complete

Well, I got off to a good start in killing time - I overslept!  Rather than go in to work late, I decided to go in to work REALLY late.  I needed a good excuse so I called AT&T U-Verse customer support.   I have had a minor problem with one of the three set-top TV boxes they installed.  Basically, it wasn't entered in the system properly.  Which is odd, because it was working fine at one point.  Anyway.  I called them orginally last night.  They set up the third box in the system and said that after an overnight system maintenance shutdown, it should work fine in the morning (that morning being THIS morning).  So I unplug it and go to bed.  Wake up, plug it back in... same error message again this morning that I called about last night "Unprovisioned Client" or something screwy like that.

So I have ammunition.  The Level-2 tech guy last night gave me a direct number to call and a 4-digit code to punch in to get directly to a Level-2 technician.  I dial.  I punch.  Invalid code.  What the heck?  I try the code that is supposed to activate next week.  Still no dice.  I try this like 3 times.  Finally call the normal support techline.  Frickin' robotic voice man can't tell the difference between a "yes" and a "no".  Why don't they just let me push a button?  How is this crappy voice recognition technology better than pushing a dang button?  Can't get much simpler than that.  But I digress.  I was on my way to be connected to an operator when they hung up on me.  Something about not being able to help me at this time and then *click*.  Off.

So I call again, get right through, wait for them to conjure up a Level-2 Orc Mage or Sprite Demon or whatever... get to talk to a gentleman named "Leon".  Nice guy, saw the problem right away (the problem was my box was apparently supposed to have been installed somewhere else - another home maybe?).  He fixed it and I got my TV working fine.

I got to work around 10am, checked my work e-mail for about 10 minutes, goofed off until 11, went to lunch, and now here I am blogging to waste more time.  The afternoon should pass quickly playing Desktop Tower Defense (gotta keep plugging that game, it is fun) and doing a few work-related tasks.  Hard to believe it's Friday already.  I could get used to these 4-day weekends, let me tell you.  Wait, I just did tell you.  Nevermind.