So, now that I have power I get to go back down the path I was going the day before we lost it. Trying to convince comcast that they've broken their agreement with me when I signed up for their service. They offered us Digital HD television for $29.99 plus the rental of some cable cards for my HD Tivo I purchased upon getting their service. Good price, our station selection is fairly limited because I don't want to pay a lot for TV.
DirectTV's best offering for the same service was $60.00. So, we verified with comcast that the package would have all the shows we wanted, basic stations in HD, discovery, history, Nickolodeon and a limited few others. My kids watch a single channel.... Nickolodeon. DirectTV, who I've been with for years, has Nick. When comcast came and installed service we found ourselves without some basic stations, no history, no discovery, no Nick... nothing much.
So, we called them and they said that we're supposed to have Discovery and History but Nick was taken out of the package we bought "a few days ago." We had already installed $300+ of equipment that only works with cable TV, there is no turning back now. Yet, here we are being told the stations we were supposed to get "have moved to a different package." That package is $60.00 and has all types of channels in it (that we don't want/need) - I want the one station I was told I'd have when I bought into this.
Somehow, they managed to sell us into one package than deny us saying we needed to spend DOUBLE to get the ONE channel we actually want. That seems like false advertising, perhaps straight out lying to me. We bought in because we had the stations we wanted, then we're told they don't have the ones we wanted? Hmm.