Spoke Too Soon

So I might've gotten upset too soon (this was probably due to an unpleasant and long wait at FedEx to pick up my package last night).  Oh well, Comp USA hasn't responded to my email yet anyway.  I went into the BIOS and checked the settings - it says 1.8 GHz processor and 512 MB DDR RAM.  Once I rebooted, it actually said 1.79 GHz processor (although this has fluctuated between 789 MHz and 1.8 GHz since, which is understandable since that's an estimate) but still said 384 MB RAM when I looked at the properties for "My Computer."  I opened up the laptop, pulled out the RAM and verified that there were two 256 MB cards in there.  I did Start -> Run - msinfo32 and looked at the system summary where it does say 512 MB for "Total Physical Memory."  So I did some reading, and I did not know this but apparently a virtual device driver can claim a portion of RAM for direct access to the kernel.  I'm going to play with the msgconfig settings, disable virtual device drivers, and see what the sytem says is available then.  It should say 512 MB.