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The Coffin Is Coming/Walmart to The Rescue

H
H2Daddy

My backup 360 is going to be returned for the 2nd time.  No red lights.  My son yelled at me that the 360 wouldn't work.  I go downstairs and it says disc unreadable.  I try another disc.  Same thing.  Try another and another.  I then do a little research and it tells me to turn it off, take the memory off and try it with out it.  No help.  I call Microsoft.  Of course we will be glad to take care of it for you..... for $99.  I just had it fixed in April.  I thought I got another year warranty with it then.  Nope.  They said because I didn't have to pay for that repair, I get no extended warranty.  I politely tell them no thank you.  I then go dig out the warranty I bought from Walmart.  According to it, I am covered.  I call them up and they treated me like a customer is suppose to be treated.  Somebody told me that they just end up sending you a new one.  Anybody have any experience getting one fixed through Walmart?

Comments (6)

A
ATC_1982·
good luck, but I think you should have done the towel trick to get unreadable and red-lighted. I am sending my 2nd one back
H
H2Daddy·
I thought about it but figured I might as well let Walmart handle it since it was still under warranty. I am just glad it was my back up and not my Elite I bought the last time the old one messed up.
C
char·
who knew, good ol Walmart. The Elites have problems too??
C
char·
who knew, good ol Walmart. The Elites have problems too??
D
DragoonTamer·
i've had the unreadable disc error 4 times since I bought my 360 in Feb 07. They fixed it every times.
H
H2Daddy·
I bought mine in February or March 07. The last time it broke was not the 3 rings or this problem. Can't really remember what the problem was. They tried to charge me then. There was a mix up and they fixed it for free by accident (long story). they refuse to fix it for this problem. The Elite is running fine.