At a loss for words...
Many folks may know, my game company hasn't had much luck in terms of credit card fraud and the works, now, I'm getting phone calls from nasty customers disputing claims, or e-mail about our company not getting products to people. Turns out, someone is scamming our site with an identical copy, check this out:
My website: www.techdiversions.com
Their website: www.psp-shop.com
They're disrupting our business phone line and e-mail with random callers getting scammed out of products who end up having to dispute claims. Anyone in the law field that can tell me if I can do anything about it? Their 'whois' information says its in London, that could be false to, but any help would be great.
Comments (11)
I emailed their hosting provider (or, the one that shows up in the traceroute) to tell them a customer is abusing their system.\r
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Not sure what else I can do.
I would also put up a notification for your customers on your site informing them that this activity is taking place and that you are taking steps to get it resolved. Its a good way to save face with your customers. I would also check your logs for the person that grabbed that amount of data from you. He should show up, the issue is when did this occur to correlate it. You can then not only block the IP address but also check the ISP that the person was connected with....just my 2c