Listen Lady-
Let's get this straight.
If you wait until the last minute to call me to help you download and install Java and Active X to your ancient Windows 98 box over your West Armpit Telephone Co-op dial up service just so you can attend the mandatory and critical web based seminar - IT IS NOT MY FAULT IF IT DOESN'T WORK RIGHT! IT'S CALLED PLANNING AHEAD!! LOOK IT UP YOU RETARD!!!