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Fuck You Microshaft.

S
SoupNazzi

Still. No. Coffin.

Called again last night. Was on the fucking phone for 45 minutes. Almost went ballistic.

Run down:

1st Call - Friday, 12/21. MS: Oh wow, this is the 3rd time your box has broken down. We're so sorry! I'll make sure that a coffin is shipped to you by next day postal, and the return will be shipped the same.

Now, to me, this tells me the Coffin will be shipped on Monday, the 24th and be at my house on the 26th-27th. Silly me.

2nd Call - Friday 12/28. No Coffin still. MS: Oh, we're so sorry! Your repair order has been assigned to a supervisor to oversee it personally. Me: Um, so why hasn't the coffin shipped? MS: Well the supervisor is reviewing the problem personally and will be calling you in 24 to 48 hours. Me: Sigh. Sure, whatever.

3rd Call - Thursday 1/3. No Coffin. No call. MS: Well, I see it's been assigned to a next level supervisor. He should be calling you in 3-5 business days. Me: WHAT THE FUCK! I CALLED FUCKING TWO FUCKING WEEKS AGO AND WAS TOLD A COFFIN WAS TO BE SHIPPED TO ME NEXT DAY POSTAL. GUESS THE FUCK WHAT? I'VE GOT NOTHING. I CALLED LAST WEEK AND WAS TOLD TO EXPECT A CALL IN 24-48 HOURS. GUESS WHAT? I GOT NOTHING. NOW YOU TELL ME 3-5 BUSINESS DAYS. HONESTLY, FUCKING GIVE ME TO YOUR SUPERVISOR.

MS: ..... ok .....

Supervisor: I'm sorry sir, your repair order is with another supervisor. There really isn't anything I can do as long as it is with a supervisor in a different group. However, I'll make note of your displeasure and make sure you are fairly compensated.

Me: ......... Whatever. I'll be calling again I assume in a few days. Somehow I don't think this "supervisor" is going to call in 3-5 business days.

MS: Thank you for calling MS Customer Support. I hope we have helped you with all your needs today.

Me: HAHAHA... not even close. "click" Douchebags.

Don't send me another 1-month free subscription to XBL as fair compensation MS. I don't want it. I still have the 2 cards you sent me for the last 2 repairs. Fuckers.

At least I put cinnamon on my oatmeal this morning.

Comments (12)

L
LuxDraconis·
GOOD JOB!.....................with the cinnamon
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LucifersPearl·
next time put some sugar too... delicious...
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NotStyro·
Oatmeal...Next up will be a fiber-filled bran-muffin...\"Be good to your bowels, and they will be good to you.\" - Uranus (\"Duckman\")
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Nighthawk70·
Dude, I cannot tell you how frustrated I am with Microsoft too. The supervisor I got was so rude to me that I wanted to bring a new meaning to 'Reach out and touch someone'.
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Zikan·
EA's support people are just about as competent. I think you have to have been kicked in the head by a horse to qualify for those jobs. I prefer brown sugar on my oatmeal.
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Nighthawk70·
Brown sugar and milk
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Hoplite·
I think I know a little about how you feel. The bank recently decided to automagically withdraw a mortgage payment when we said we did not want that to happen and after we had already sent in a check, so a double payment, at x-mas tons of over drafts. After two weeks of them being jerks we finaly got everything back. During the first cust. service call they asked if we would like to take out a line of credit to cover any expenses we would have, give me a break...
B
Big0ne·
I've been waiting on a coffin since 12/21 as well.
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ekattan·
This is why I'm seriously thinking about a PS3. \r \r Good luck Soup. I hope they can at least send the repaired unit in lesser time once you ship it back to them.
O
OrzoKhan·
Yeah I know it sucks, but it is the holiday season and everyone is a little backlogged.
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SixTGunR·
I turned down a three month live subscription as compensation for an issue where I lost more than $100.00. It wasn't good enough for me and I wasn't going to accept it. As far as I'm concerned, they failed to address the issue.
M
Murid·
Mine bit the dust on 12/18 and I took it over to the local UPS to ship it myself after MS said it would take 3-5 days to get me a coffin. Then it took UPS 10 days to get it to the service center. I got the same lame ass \"we'll elevate this to a supervisor\" story when I called to ask if they have any idea when I might get it back. I'd probably go buy a new one if we weren't the Christmas bills to come due. \r \r I take my oatmeal with cinammon and brown sugar already added.