Columbia House sucks balls
So I've been done with the Columbia House DVD club for 2 years but still have to click the stupid "send nothing at this time" link in emails every month. Well this month it's in my SPAM folder and I don't see the email until it's too late. I go to their contact page to cancel my account, but when I pick "Cancel My Account" as the form reason the form resets and a popup window shows up telling me I have to call them... That's BS... So they can strong arm me... I chose "Changing Account Information" instead and submitted this:
[Name] DEREK NOLAN
[Club] DVD Club
[Order Number]
[From Web] Contact
[Time] 02007.April.03 09:52 AM
[Subject] Changing Account Information
[Message] Your website is telling me I have to call to cancel my membership, but I am not calling you so that you can try to keep me with your mind games and other gypsy tactics. CANCEL MY FUCKING MEMBERSHIP ASAP! Thank you... Sending stuff because someone doesn't fucking respond in time is cunty bullshit. Thank you...
Derek J Nolan
Hopefully that will get me out f this bullshit... Their auto responder seemed happy:
========================================================
Message Receipt Confirmation
========================================================
Thank you for contacting us!
-------------------------------
Message Reference Number: xxxxxxxxxx
Subject: Changing Account Information~
Received: 4/3/07, 9:56 AM
-------------------------------
We appreciate your patience -- we're making every effort to respond to
your e-mail within 2 business days. However, during peak times it may
take as long as 4 business days for a response should one be necessary.
Thanks again!
Customer Service
:)